A colleague of mine who used to work in product support told me that they had a procedure if a customer became irate and demanded to speak with Bill Gates. (This was, of course, back in the days when Bill Gates still ran the company.)
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Sorting Out Competing Claims on Air Traffic Control (factcheck.org)President Donald Trump and former Secretary of Transportation Pete Buttigieg have sparred over the condition of the air traffic control system, which is complex and carries a history of planned upgrades and overhauls that stretches back decades.